Privacy Policy
Max Business Consulting, DBA AI Concierge Group
Effective Date: 02/10/2026
Last Updated: 02/10/2026
1. Introduction
Max Business Consulting, DBA Reactivate Old Leads (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, software, and services.
By using our services, you consent to the practices described in this Policy.
2. Information We Collect
We may collect the following categories of information:
2.1 Personal Information
• Name
• Email address
• Phone number
• Business name
• Billing information
• IP address
• Login credentials
2.2 Client Data
When you use our platform, you may upload or manage contact data, including:
• Customer phone numbers
• Email addresses
• Lead records
• Communication history
• CRM data
You remain the owner of your client data.
2.3 Usage Data
We automatically collect:
• Device information
• Browser type
• Usage activity
• Platform interactions
• System logs
3. How We Use Information
We use information to:
• Provide and operate services
• Deliver SMS, voice, and email communications
• Manage accounts
• Provide technical support
• Process billing
• Improve platform performance
• Prevent fraud
• Maintain legal compliance
We do not sell personal data.
4. SMS & Communications Data
We collect and store:
• Message content
• Phone numbers
• Delivery status
• Opt-in and opt-out records
• Timestamp logs
These records are maintained for compliance with:
• TCPA
• A2P 10DLC
• Carrier regulations
• FTC standards
5. Legal Basis for Processing
We process data based on:
• User consent
• Contractual necessity
• Legal compliance
• Legitimate business interests
6. How We Share Information
We may share information with:
6.1 Service Providers
Including:
• SMS carriers
• Email providers
• Cloud hosting services
• AI technology vendors
• Analytics platforms
All vendors are contractually required to protect data.
6.2 Legal Requirements
We may disclose information if required by law, court order, or regulatory authority.
6.3 Business Transfers
In the event of merger, sale, or acquisition, data may be transferred.
7. Data Security
We implement reasonable safeguards, including:
• Encryption
• Access controls
• Secure hosting
• Monitoring systems
• Staff training
No system is 100% secure, but we take commercially reasonable steps to protect data.
8. Data Retention
We retain data:
• As long as accounts are active
• As needed for compliance
• As required by law
Upon account termination, data may be deleted after retention periods expire.
9. Your Rights
Depending on your jurisdiction, you may have rights to:
• Access your data
• Correct inaccuracies
• Request deletion
• Restrict processing
• Opt out of communications
10. Cookies & Tracking
We may use cookies and similar technologies to:
• Improve user experience
• Track performance
• Analyze traffic
You may disable cookies in your browser.
11. Third-Party Links
Our platform may link to third-party services.
We are not responsible for their privacy practices.
12. Children’s Privacy
Our services are not intended for children under 18.
We do not knowingly collect children’s data.
13. International Users
If you access our services from outside the United States, your data may be transferred to and processed in the U.S.
14. Changes to Privacy Policy
We may update this Policy periodically.
Updates will be posted with a revised date.
15. Contact Information
Max Business Consulting DBA Reactivate Old Leads
Website: aiconciergegroup.com
Phone: 726-727-5390
